Returns & Exchanges

Returns & Exchanges

Not quite right? You have 30 days from delivery to ask for a return, including on sale items and sets. Items need to be unused, in their original packaging and sent with proof of purchase. Gift cards and personalized items are final sale.

To start a return, email support@westmorecare.com with your order number. Once your request is approved, we send you the return address and the next steps. Approved refunds go back to your original payment method within 10 business days.

Want a different shade or product? Return the original and place a new order. Damaged, defective or wrong items are on us. Read the full Refund Policy.